Terms & Conditions

1. Introduction

Welcome to 17be, Bangladesh's trusted online gaming destination. These Terms & Conditions govern your access to and use of the 17be website, mobile platform, games, betting markets, promotions, and all related services (collectively referred to as the "Service"). These terms form a legally binding agreement between you (the "User") and 17be.

By registering an account, accessing, browsing, or using any part of the Service, you acknowledge that you have read, understood, and agree to these Terms & Conditions in their entirety. If you do not accept any part of these terms, you must immediately cease use of the Service and close your account.

17be reserves the right to update, modify, or replace these Terms & Conditions at any time. Continued use of the Service following any changes constitutes acceptance of those changes. We encourage all users to review this page periodically to stay informed about the conditions that apply to their use of 17be.

2. Eligibility

Access to and use of the 17be Service is strictly restricted. You may only use 17be if you satisfy all of the following eligibility requirements:

• You are at least 21 years of age (21+ only). Underage gambling is strictly prohibited on 17be.
• You are accessing the Service from a jurisdiction where online gaming is not prohibited by applicable law.
• You are acting as an individual in a personal capacity and not on behalf of any third party or commercial entity.
• You have not been self-excluded from 17be or any other gaming platform under a current exclusion order.
• You are not a current employee, agent, or contractor of 17be or any of its associated companies.

17be reserves the right to request proof of age and identity verification at any time. Failure to provide satisfactory documentation may result in the suspension or permanent closure of your account and the forfeiture of any pending withdrawals pending compliance review.

3. Account Registration

To access the full range of 17be services, you are required to create a personal account. Each user is permitted to hold only one active account at any given time. Opening multiple accounts — whether under the same name, email address, device, or household — is a breach of these terms and may result in the closure of all associated accounts without refund.

When registering, you agree to provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify 17be immediately if you suspect any unauthorized access to your account. You are responsible for:

• Keeping your password secure and not sharing it with any other person under any circumstances.
• Ensuring your account information remains up to date, including your contact details and payment information.
• All bets, deposits, and transactions made through your account, whether authorized by you or not, if the unauthorized access was enabled by your own negligence.

4. Deposits and Withdrawals

17be supports a range of payment methods tailored for the Bangladesh market. Accepted methods include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Minimum deposit and withdrawal amounts may apply and are subject to change; please check the cashier section of your account for current limits.

Withdrawals are processed in Bangladeshi Taka (BDT). All transactions are handled via SSL-encrypted connections to ensure your financial data is kept secure. Please be aware of the following withdrawal conditions:

• Withdrawal requests are subject to a KYC (Know Your Customer) identity verification process before funds are released.
• Funds deposited via a specific payment method (e.g., bKash) must be withdrawn to the same method where technically possible.
• 17be reserves the right to delay or decline a withdrawal request if we detect suspicious activity or if your account is under review.
• Bonus funds are subject to wagering requirements and cannot be withdrawn until the rollover conditions have been fully met.

17be does not charge fees on standard deposits or withdrawals; however, your payment provider may apply transaction charges. Check with your bKash, Nagad, or bank provider for any applicable fees. We aim to process approved withdrawals as promptly as possible, typically within 24–72 hours during standard business hours Bangladesh Standard Time (BST, UTC+6).

5. Bonuses and Promotions

17be offers a variety of bonuses and promotional offers to both new and existing players, including welcome bonuses, free spins, reload bonuses, and tournament prizes. All bonuses are subject to specific terms and conditions that apply in addition to these general Terms & Conditions. By claiming any bonus or promotion, you agree to those specific bonus terms.

The following general rules apply to all 17be bonuses and promotional rewards:

• Bonuses are intended for personal, recreational use only. Using bonuses for professional, systematic, or arbitrage-style betting is prohibited.
• Wagering requirements must be met within the promotional period. Uncompleted rollover requirements cause the bonus and any associated winnings to expire.
• 17be reserves the right to withdraw, modify, or cancel any promotional offer at any time without prior notice if we believe the offer is being abused or exploited.

6. Responsible Gaming

17be is firmly committed to promoting responsible gaming. We believe that gambling should always be an enjoyable leisure activity conducted within the bounds of personal financial comfort. We provide a suite of responsible gaming tools including deposit limits, session time reminders, self-exclusion options, and cooling-off periods. Players who feel that gambling may be affecting their wellbeing are strongly encouraged to contact our 24/7 support team or visit our dedicated Responsible Gaming page for guidance and self-help resources.

17be enforces a strict 21+ age policy. We employ technical measures including age verification checks at the registration stage and during account review cycles to ensure that no one under the age of 21 is permitted to gamble on our platform. Customers who believe their gambling habits may be causing harm are advised to reach out to our support team at [email protected] for confidential assistance.

7. Prohibited Activities

To protect the integrity of the 17be platform and the experience of all players, the following activities are strictly prohibited:

• Using automated systems, bots, scripts, or any artificial intelligence tools to gain an unfair advantage over other players or the platform.
• Engaging in collusion, match-fixing, chip dumping, or any form of cooperative cheating in games, tournaments, or betting markets.
• Exploiting software bugs, glitches, or technical errors to obtain credits, winnings, or any benefit that would not be available under normal operating conditions.
• Using the 17be platform to launder money or conduct any financial transactions of an illegal or fraudulent nature.
• Opening or operating multiple accounts, sharing accounts with other individuals, or transferring funds between player accounts.

8. Limitation of Liability

To the fullest extent permitted by applicable law, 17be, its directors, employees, partners, agents, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, loss of data, or loss of goodwill — arising out of or in connection with your use of the Service, whether based on warranty, contract, tort, or any other legal theory, even if 17be has been advised of the possibility of such damages.

The Service is provided on an 'as is' and 'as available' basis. 17be makes no warranties, express or implied, regarding the reliability, accuracy, availability, or completeness of the Service, game results, or any content available through the platform. Your use of the Service is entirely at your own risk.

9. Amendments to Terms

17be reserves the right to amend, update, or replace any part of these Terms & Conditions at any time without prior notice. All amendments take effect immediately upon publication on this page. It is your responsibility to review these terms regularly. Your continued use of the Service after any amendment has been published constitutes your acceptance of the updated terms.

In the event of any conflict between a translated version of these Terms & Conditions and the English version, the English version shall always take precedence. For queries regarding these terms, contact our support team at [email protected].

10. Governing Law

These Terms & Conditions shall be interpreted and governed in accordance with generally accepted principles of online gaming regulation. Any dispute arising from or in connection with your use of 17be shall first be directed to our support team at [email protected] for resolution through our internal dispute resolution process. 17be is committed to handling all complaints and disputes fairly and in good faith, and we aim to resolve all issues within a reasonable timeframe. All monetary amounts referenced on the 17be platform are denominated in Bangladeshi Taka (BDT) unless otherwise stated.